Individual Journey and Transformational Breath sessions, Packages, Programmes and Mini Courses
Securing Your Space & Setting Intentions:
Payment for your chosen programme is due in full at the time of booking to officially confirm your appointments. We find that this step carries a beautiful intention, signaling your deep dedication and readiness for the work ahead.
For our longer journeys - like the Life Transformation Programme and our Coaching and Mentoring packages, we are happy to offer flexible instalment plans with a deposit. Please get in touch so we can find an arrangement that works best for you.
Our Refund Policy:
Because of the dedicated time involved, refunds are only offered under exceptional circumstances and are decided on a case-by-case basis. However, if for any reason Nathalie Montille is unable to deliver a scheduled session, you will always receive a full refund for any undelivered time. Your practitioner will share all the necessary payment details with you directly when you are ready to begin.
Rescheduling & Missing Sessions:
Life happens, and we completely understand! If you need to change or cancel an appointment, please give us as much notice as possible so we can try to accommodate you. To protect our schedule, we do ask for at least 48 hours' notice for any changes. If a cancellation happens with less than 48 hours' notice, the full session fee will apply.
Running late?
Just send your practitioner a quick text to let them know. We will hold the space for you, but please keep in mind we won't be able to extend the session past your original end time. To respect everyone's schedule, arriving more than 25 minutes late without notice will be counted as a missed session.
Your Privacy & Peace of Mind:
Please rest assured that everything we discuss during our time together stays completely private and secure. To protect your space, details from your sessions are never shared or discussed with anyone else. Conversations belong strictly to you and your practitioner, giving you a safe, confidential environment to share openly.
A Few Extra Details for Your Journey:
Arriving for your session:
Your practitioner will be ready and waiting for you right at your scheduled time. If you do find yourself running late, please send a quick text to let them know.
Preparing your body:
To get the absolute most out of your experience, please avoid alcohol and non-prescription drugs for at least 24 hours before your session.
Understanding session timing:
Your time with us is a personalised process. A Journey session lasts up to 3 hours, and a Transformational Breath session is around 2 hours. Because we focus on your breakthroughs rather than the clock, our fees cover the complete "session" rather than "hourly time." A Journey session may naturally feel complete in less than 3 hours.
We are here for you:
Your comfort and peace of mind are important to us. Please feel free to ask questions about our terms or anything you feel unsure about.
By booking your sessions, you safely agree to these terms.
Group Events: Workshops, Courses, Trainings, and Retreats
This policy applies to all paid events hosted by Nathalie Montille.
If We Need to Cancel:
In the rare event that Nathalie Montille has to cancel an event, you will receive a full refund of your tuition immediately.
Flexible Credit Options:
We understand that life can shift your plans! In alignment with the Transformational Breath Foundation's guidelines, if you notify Nathalie beforehand that you cannot attend, we will happily hold your full tuition as a credit with the following options:
Transferable to another event: Your funds can be moved to any future event led by Nathalie Montille within 12 months. Please note that tuition is non-refundable.
Upgrade your journey: You can apply your credit to an equivalent future event (like transferring a Seminar to another Seminar) or upgrade it toward a higher-level training (such as moving a Seminar credit to a Level IVA).
Extended timeframes: If no matching event is scheduled within your 12-month window, we will gladly extend your credit into the next calendar year so you don't miss out.
Personal to you: To keep things streamlined, credits are just for you and cannot be transferred to another person without Nathalie Montille's direct consent.
Unforeseen Events (Force Majeure):
If an unexpected situation outside of everyone's control happens - such as a natural disaster, extreme weather, venue closure, or global health event, we will treat the event as a rescheduling or relocation. Your funds will automatically transfer to the new dates using the flexible credit guidelines above. We will work closely with you to find the absolute best option to continue your training.
A Quick Note on Accommodation & Online Events:
Venue deposits: If a late cancellation happens and the venue charges us for your room, your deposit will be used to cover that cost. Any remaining balance will be safely transferred to your tuition credit.
Online learning: These same supportive terms apply to all of our tele-seminars and internet-based events.
Disclaimer
A quick note on your health: While we are here to support your personal growth journey, please remember that our services are not a substitute for professional medical care. We are not qualified to diagnose medical conditions, give medical advice, or provide medical treatment. If you suspect you have a medical issue, we gently encourage you to consult your doctor or a qualified healthcare provider for a proper diagnosis and care plan.